Pricing for maximum value
Last updated
Last updated
Choosing the right subscription price is a key component of how providers can service.
Subscriptions should be priced on the perceived value they create, and not according to the revenues the provider wants to aspire to have. Price too high for what is being delivered, and many potential customers won't bite. Pricing low may increase demand, but runs the risk of being of lesser quality.
Resist the urge to change pricing often, as it creates a sense of uncertainty and confuses the expectation of value.
While it is up to providers to gauge the price sensitivity of their customer base, they should factor in the benefits of scale when determining an optimal pricing strategy. In the made-up example below, a lower price point generates a sense of greater value, leading to more subscribers in the long run (with lower revenues in the short run.)
Subscription pice
Subscribers
Total revenue
$50
20
$1,000
$30
50
$1,500
$15
150
$2,250